Terms of Service

1. Your Relationship with Us

These Terms of Service govern your relationship with Voga and explain how you may access and use Voga, our related websites, services, products, features, software, content, and platform, collectively referred to as the “Services.”

The Services are intended for private, personal use and not for commercial use unless we expressly authorize otherwise. Certain features, including features that allow users to submit, share, or display content, may be limited by age, region, device, account status, or other eligibility rules.

Child Safety Standards

Voga Group Voice Chat/joey wang maintains a zero-tolerance policy toward Child Sexual Abuse Material (CSAM) and Child Sexual Abuse Images (CSAE). Users must not upload, share, transmit, promote, or request any content depicting child sexual abuse or exploitation.

We provide in-app reporting tools so users can report this content immediately. When we discover or receive a credible report of such content, we will remove it, terminate the offending account, and report the incident to the National Center for Missing and Exploited Children or relevant law enforcement agencies as required by law.

2. Acceptance of Terms

By accessing or using the Services, you confirm that you have read, understood, and agreed to these Terms. Your use of the Services is also governed by our Privacy Policy, Community Guidelines, Virtual Items Policy, and any other policies that are made available on the Platform or through the applicable app store.

The Services are generally available only to users aged 13 or older, subject to additional age limits that may apply in your country or region. Users between 13 and 18 must obtain consent from a parent or legal guardian before using the Services. In the European Economic Area, the United Kingdom, and Switzerland, users under 16 may use the Platform only with appropriate parental or guardian consent. In the United Arab Emirates, additional rules may apply to commercial transactions involving users under 21 according to applicable law.

If we learn that a user is below the minimum permitted age or has not obtained required consent, we may suspend or terminate the account. If you are a guardian and believe a child has used the Platform without proper authorization, please contact us at service@voga-voice.com.

3. Changes to Terms and Services

We may update these Terms from time to time. When we make material changes, we will use commercially reasonable efforts to notify users, such as by posting a notice on the Platform or updating the “Last updated” date above.

Your continued use of the Services after the updated Terms become effective means that you accept the updated Terms. If you do not agree to the updated Terms, you must stop accessing or using the Services.

4. Your Account

You may need to create a Voga account to access certain features. Your account is personal to you. You must not sell, lend, transfer, share, or otherwise allow another person to access or use your account.

User identifiers assigned by the Platform, including user IDs, remain our property. We may disable, recycle, or reuse identifiers after an account is terminated or deactivated.

You are responsible for protecting your account credentials and for all activity that occurs under your account. If you know or suspect that your account or password has been compromised, you should notify us promptly at service@voga-voice.com. Unless and until we receive and confirm such notice, we may treat activity under your account as activity authorized by you.

If you no longer wish to use the Services, you may initiate account deletion through our official account deletion website or through in-app settings. Please refer to our Account Deletion Policy for details.

5. Content

“Your Content” means any data, information, media, text, images, audio, video, comments, posts, or other materials that you submit, upload, transmit, display, or otherwise make available through the Services. You remain the owner of Your Content and are responsible for it.

By making Your Content available on the Platform, you grant us and our affiliates a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, copy, process, adapt, modify, translate, display, perform, distribute, publish, and otherwise use Your Content for operating, promoting, developing, and improving the Services. This license includes the right to create derivative works where necessary for those purposes.

We will not sell Your Content to unaffiliated third parties for their own independent purposes. We may share Your Content with service providers or partners who help us operate, promote, develop, or improve the Services.

• You must have all rights and permissions needed to submit Your Content.
• Your Content must not violate laws, regulations, or the rights of others.
• Your Content must not be confidential or proprietary unless you choose to share it at your own risk.
• You should keep your own backup of content you value.

We may remove, block, edit, refuse to publish, or disable access to Your Content at our discretion, including when we believe it violates these Terms, our Community Guidelines, applicable law, or the rights or safety of others. We may also disclose your identity to a third party where required by a legally binding order or applicable law.

6. Prohibited Activities

You agree not to engage in, encourage, assist, or allow any of the following activities in connection with the Services:

• Impersonating another person or misrepresenting your identity or affiliation.
• Accessing another user’s account or creating accounts for abusive or deceptive purposes.
• Uploading or sharing unlawful, fraudulent, misleading, defamatory, hateful, harassing, violent, pornographic, exploitative, or otherwise objectionable content.
• Bullying, threatening, exploiting, or harming any person, including minors.
• Promoting self-harm, illegal activity, gambling, money laundering, bank fraud, credit card fraud, or other potentially unlawful transactions.
• Infringing intellectual property, privacy, contractual, confidentiality, or other rights.
• Sending spam, unauthorized advertising, promotional messages, or commercial communications.
• Using the Services for commercial purposes without our express permission.
• Copying, modifying, reverse engineering, decompiling, disassembling, or attempting to derive source code from the Platform except as permitted by law.
• Using bots, crawlers, data mining tools, automation, cheats, exploits, or unauthorized third-party software.
• Interfering with, overloading, scanning, testing, bypassing, or compromising the security or operation of the Services.
• Distributing viruses, malware, corrupted files, or other harmful code.
• Using our trademarks, logos, brand features, page layout, software, or other intellectual property without authorization.

We may monitor and record interactions on the Services, including voice chat or text chat, where permitted by applicable law and as necessary to operate, protect, or enforce the Services. Your access and use must also comply with our Community Guidelines at all times.

7. Indemnity

You agree to defend, indemnify, and hold harmless us, our parents, subsidiaries, affiliates, officers, directors, employees, agents, and consultants from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms or your use of the Services.

8. Disclaimer of Warranties

Nothing in these Terms affects legal rights that cannot be limited or waived by contract. Subject to those rights, the Services are provided “as is” and “as available.” We do not guarantee that the Services will meet your requirements, be uninterrupted, timely, secure, error-free, accurate, or reliable, or that defects will be corrected.

To the fullest extent permitted by law, no warranties, representations, or other terms, including implied terms of satisfactory quality, fitness for a particular purpose, or compliance with description, apply except as expressly stated in these Terms.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Subject to applicable law, we are not liable for loss of profits, goodwill, opportunities, data, business, reputation, indirect loss, consequential loss, or losses arising from changes to the Services, suspension or discontinuation of the Services, deletion or failure to store content, inaccurate account information, or failure to keep your account credentials secure. Any other liability will be limited to the amount you paid us in the previous 12 months.

The Platform is intended for domestic and private use. You are responsible for telecom charges, data fees, and other costs related to your use of the Services.

10. Updates and Changes to Software and Services

We may provide corrections, updates, upgrades, and new versions of the software or Services. You agree that we may provide updates to your device, and you understand that if you do not accept or install updates, the software or Services may not operate with full functionality or may stop operating.

We do not guarantee that updates will always be provided or will continue to support every device or system. We may change, restrict, suspend, withdraw, or discontinue features or support at our discretion.

11. Payments, Fees, and Charges

You may make payments to us or to third parties in connection with the Platform. You agree to comply with all applicable terms and conditions of the relevant payment service, whether provided by us or by a third party.

We are not responsible for transactions processed by third parties or payments made to third parties. You are responsible for all costs and taxes associated with your use of the Platform. Prices and availability may change from time to time. Unless otherwise required by applicable law or expressly stated in these Terms, purchases of Virtual Goods or Virtual Currency are final and non-refundable.

12. Virtual Goods and Virtual Currency

The Platform may allow you to purchase, earn, receive, or use virtual goods, decorations, game props, coins, crystals, or other virtual currency collectively referred to as “Virtual Items.” We grant you a limited, personal, non-exclusive, non-sublicensable, non-transferable, revocable license to use Virtual Items within the Platform in accordance with these Terms and our Virtual Items Policy.

Virtual Items do not represent money, stored value, credit, property, or anything of monetary value outside the Platform. You do not own Virtual Items. They are provided solely for your enjoyment of the Services.

All sales of Virtual Items are final unless applicable law requires otherwise. Virtual Items may expire or be forfeited when your account is terminated, suspended, or otherwise restricted.

13. Intellectual Property

The Platform, Services, software, updates, trademarks, logos, product names, domain names, brand features, designs, text, graphics, audio, video, code, and all related intellectual property rights belong to us or our licensors. You may not use them unless these Terms or applicable law expressly allow it.

Feedback or suggestions you provide are voluntary. We may use them at our discretion without compensation or obligation to you. We respect intellectual property rights and may block access to or terminate accounts that infringe or are alleged to infringe copyright or other intellectual property rights.

14. Third-party Software, Content, and Services

The Services may include, link to, display, or make available content, software, tools, plug-ins, data, products, or services provided by third parties. We do not control and are not responsible for third-party content or services, and we do not guarantee their legality, accuracy, reliability, quality, or suitability.

Your use of third-party services is at your own risk and may be subject to additional terms and policies from the relevant third party. We may review, remove, refuse, or disable access to third-party content or services where we believe it is appropriate, including where they may infringe rights, violate law, be abusive, or affect the security or performance of the Services.

15. Use of Your Device Through Our Platform and Services

To provide the Platform and Services, we may request access to features, permissions, or information on your device, such as your mobile phone or tablet. The Privacy Policy explains how we access, use, and protect personal information from your device, and how you may restrict certain permissions.

If you do not grant required permissions, some features may be unavailable or may not work properly. Any personal information we access or use will be handled in accordance with these Terms and the Privacy Policy.

16. Termination

We may temporarily or permanently suspend, restrict, or terminate your account or access to some or all Services, with or without notice, where we reasonably believe that you have violated these Terms, applicable policies, guidelines, laws, or regulations; that your activity may harm us, the Services, users, or third parties; that action is required by law enforcement or government agencies; that there are technical or security issues; or that your account has been inactive for a long period.

Where appropriate and legally permitted, we will notify you in advance so that you may access or save your information and content. We may withhold notice where continued access may harm us, the Services, other users, third parties, or legal compliance. If you no longer want to use the Services, please refer to Section 4, “Your Account.”

17. Your Legal Rights

Nothing in these Terms overrides mandatory rights that you have under applicable laws and regulations. If any mandatory legal right conflicts with these Terms, that right will apply to the extent required by law.

18. General

No claim may be made against us for any statement not expressly provided in these Terms. If any provision, or part of a provision, is invalid or unenforceable, the remaining provisions will remain in effect. If a provision cannot be enforced as written, it will be modified to the minimum extent necessary to make it enforceable while preserving its original intent.

Delay in enforcing any provision is not a waiver. Rights and obligations that by their nature should survive termination will remain in effect. No person other than you and us has the right to enforce these Terms. You may not assign, transfer, or delegate these Terms without our prior written consent. To the extent permitted by law, we may assign, transfer, or subcontract our rights or obligations without prior notice.

These Terms constitute the entire agreement between you and us regarding the Services and replace any prior agreements on the same subject. We do not guarantee that the Services will be secure or free from bugs or viruses. You are responsible for configuring your technology and using appropriate virus protection software.